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Finding a good quality roofer is hard to come by these days. Knowing if they’ll have the experience to carry out the work, are reasonably priced, fully insured and will turn up when scheduled are constant concerns we all have.
That’s why at My Trusted Expert we’ve made it our mission to find the one truly exceptional and trusted roofer per town that ticks all the right boxes and are up to date with the very latest building regulations to make sure your job goes smoothly.
They go through our thorough 12 point qualification process to make sure they meet all our expectations which only 5% succeed and once they become our expert we constantly monitor them to ensure they are always delivering to the highest possible standards.
Many roofers charge a flat rate call out charge regardless if they fix your problem or not.
We don’t feel this is right. Why should you have to pay someone to come round and potentially leave you in the same position as you were before they even arrived. It’s not right.
That’s why we’ve made sure all our roofers do not charge a call out fee.
Meaning, they’ll come round to have a look at your problem and if they can fix it they’ll let you know the price to do it and its up to you if you’d like them to go ahead but if they can’t they’ll tell you there and then and you won’t be charged.
The only exception to the rule is for emergency late night call outs. Meaning, if you have a leak and need someone round at midnight to take a look.
Apart from this one exception you should never have to pay a call out fee when using our roofing experts.
Roofers, builders, electricians, plumbers or any type of company that conducts work in a home or commercial space for that matter is required to have Public Liability Insurance.
This covers property related things like a broken window or any damage to your home by the company’s employees. Meaning, if they accidentally damage your wall while constructing their scaffolding or break your chimney whilst replacing a tile, their insurance will cover the cost to put it right and not you or your home insurance.
If the roofer you use doesn’t have this in place you put yourself and family dangerously at risk should something happen while they work on your roof.
That’s why ALL our roofers have a minimum £2 Million Public Liability to ensure your safety.
To verify they have this type of cover, all our roofers have to provide us with their certificate or letter of acknowledgement by their insurer before they become our expert to prove they have public liability insurance and are fully covered.
Surprisingly, there’s no law that requires a roofer to warranty their work for more than 30 days.
However, we believe warranties are a vital part when getting any roofing work done.
Roofers committed to quality workmanship and customer satisfaction should warranty their work for longer which is why we only accept roofers who offer a minimum of 10 years for new roofs.
Plus when supplying a new roof they’ll warranty there work for the whole duration of the manufacturer warranty for the tiles. Meaning, they’ll come out and fix/replace any tile free of charge during the warranty period.
This way you’ll have the confidence of knowing your new roof is built properly and can be assured if any problems do occur, it won’t cost you anything.
Each of our skilled experts have gone through a rigorous qualification process where only 5% are accepted.
We've checked all experts pricing are within industry standards so you never have to worry about over paying for your job.
It typically takes no longer than 48 hours for an expert to come out and see you.
Should the expert not live up to your standards, let us know and we'll step in to make sure things get sorted.
We are responsive, 100% human and always go the extra mile for you. Just ping us a message whenever you need us.
All experts have a minimum of £2 Million Property insurance so you are fully protected in the event of an accident.
Paul and his team did an amazing job for us , complete new roof , fascia’s soffits and gutting all replaced , chimney pointed and capped , cladding to dorma window and replaced velux window . All at a very reasonable price .
Roof all done the guys did an excellent job we are really happy would highly recommend thank you Steve and all your guys.
Paul & Denise
Outstanding service from Ben. He kept in touch, provided a competitive quote, arrived when he promised, carried out the work and kept me updated on progress, finished the job to a high standard and all in a friendly and professional way. I would not hesitate to call on his services again when my other tiled roofing repairs are needed. Highly recommended.
Full roof re-tile done. Agreed a great price, work was started within 2 weeks. The driveway was swept spotlessly clean each day. The new tiles look great. There were a couple of areas of the fascia that had come away with the vibrations of the work and they even came back once the job was finished to correct those little areas to make sure that we were 100% happy with the job. I'd recommend Trevor and his team to anybody. He gave good advice and explained the details of the job to us every step of the way.
A big thank you to Trevor and his crew, for a good job. Very friendly and polite and always cleaned up after themselves. I would recommend Northern Roofing. Thank you once again.
Thoroughly recommend this company. Our roof was in a real state (300 year old barn.). Fair price and they kept to it. Always tidy and courteous. Completed in half the time we expected.
Trevor and his team were efficient and reliable and communication was excellent at every stage of the job. Nothing was too much trouble- for instance, Trevor sourced Welsh green slates to replace damaged slates which matched the existing ones perfectly. Mick and Dean worked really hard and we are really pleased with the final result.
The job was completed quickly and as specified. New roof tiles, felting and new gutters. The price was competitive too.
Would definitely recommend - Trevor answered all my questions I had - the team worked very quickly and effectively. Love my new roof!
If you are not happy, we will work closely with you and your expert to make things right.