Frequently Asked Questions About Our Tree Surgeon
Does your tree surgeon charge a call out charge?
The simple answer is no.
James and his team do not charge a call out fee. They will come round and have a look at the work you need doing and give you a quote free of charge. There is no obligation to use them after they have been round. It’s just the best way for them to see the work you wish to have done and give you an accurate price.
Is your tree surgeon fully qualified?
Yes. James and his team are fully NPTC qualified. James has huge amounts of knowledge and experience dealing with pretty much any tree or garden issue so you can rest ensure you can ask him anything and he’ll be able to help.
No matter if it is a simply job of cutting back some branches or a more complex job like complete removal of a tree. James will be able to advise you on the best option to take to make sure your job is done properly and without any aggravation.
How quick can your tree surgeon come out and see me?
Typically James and his team try to see you within 24 hours. Often if you call in the morning they can come round as soon as that afternoon. It just depends on the time and day you call. If you have an emergency they can prioritise and see you immediately.
If I request them to come round do I have to use your tree surgeon?
If you request for them to come round to see the work you require doing, it does not obligate you to use them in any way.
They simply offer this as a free service as a way to introduce themselves, give you a pin point estimate and let their expertise and price speak for themselves.
What is your tree surgeons guarantee on their work?
You get a full 30 days guarantee on all work fulfilled by them. Meaning, they will come out free of charge and continue to work on the job until you are 100% happy and if after the 30 days you are still not happy you will not pay anything.
Who are My Trusted Expert?
My Trusted Expert make it easy to find the best local service expert in your area that have already been vetted and certified by us to guarantee you’ll receive quality products, a professional service and at the right price so you don’t have to waste hours searching hoping to find someone you can trust.
I have other questions about your tree surgeon expert, can you help?
Absolutely! You can ask us any question through our live chat which you’ll find at the bottom right of every page or you can send us a message through our contact page.
I don't live in Worthing! Do you have another expert near me?
Yes. We have tree surgeon experts all over the UK which you can find by going to our tree surgeon service page here.