We only recommend one electrician in Horsham, West Sussex and Steve Mongan’s company came top in our checks for workmanship, value for money and reputation in the area.
With 10 years experience they were one of the few companies in Horsham who are fully approved by the NICEIC so are up to date with the latest technologies and improvements happening in the electrical industry whilst keeping to the old fashioned values of great customer service.
Whether you need something as simple as your cooker installed, a few spot lights fitted, your fuse box replacing, or need something a little more complex like a full rewire. Steve and his team have the electrical expertise to deliver on the job without you experiencing the typical hiccups, problems and headaches most homeowners go through.
They do not have a call out charge so you are only charge for work carried out. They also offer free appointments where they come round to your home, speak with you and advise you on your electrical work free of charge and without any obligation.
I submitted my request to the website and within 5 minutes I had a call back from Steve Mongan. An appointment was made and we met up a few days later. After Steve had looked at the job, he said he would send me an email with a Quote attached . The quote arrived and after checking it i returned the email accepting. The work will be carried out next week. Very pleased with the website.
Steve was extremely helpful. Very glad that I found him.
He was perfect. Prompt, efficient and friendly. I would recommend him without hesitation
Professional. Arrived when he said he would. Would not hesitate to recommend SM Electrical.
Moss Master Ltd
Good service and timekeeping
Steve was amazing, my elderly mother was left with no power, on contacting Steve, (which was the first time I’d ever spoken to him) he dropped everything and went straight round there. He sorted it out without any fuss. He was a life saver and we really appreciated his willingness to get the problem fixed. I will definitely recommend him to anyone who knows me.
Excellent customer service Brilliant time keeping Very friendly Very efficient Will definitely recommend and use again! Thank you Steve!
Quick response and excellent service. Would certainly use again.
From initial quotation to job follow-up, the service was faultless. Electrician was knowledgeable, courteous and clearly walked me through various ideas and options available. Work was carried out on time/date agreed, and on budget. Would highly recommend.
Excellent workmanship. Really pleased with the finished result, can now use freezer and electrics in garage, old lights removed and replaced with new ones. System also separated from house circuit which is ideal. In addition I originally booked Steve last week but due to poor weather conditions I was unable to empty the garage and until he arrived I didn't realise he wouldn't be able to complete the work. Steve was extremely accommodating and agreed to return a week later with no fuss. I will be using him again for sure!!
Steve was really friendly, helpful and provided an excellent service. He was around the same day we called to provide a quote and completed the job quickly and efficiently. We will certainly be using him again.
Very tidy work, all sockets were flush and tidy matching well with the existing electrical fittings. Be quite happy to use him again.
Can't fault it. A good job and would definitely recommend Steve to others.
Very approachable and knowledgeable and did a really good job.
Steve has been brilliant since he got in touch last week. He came out to me the same day, and had to send off for a part and fitted it today. He even came back again last week after I thought the initial issue had got worse. He was very professional, friendly and efficient and I would happily use his services again.
Steve was very helpful and friendly. He came out the same day and repaired wiring which had been drilled through, triping out the Sockets. Very professional. Would highly recommend him. Will definitely use his services again.
Steve came out .what a great job he done .id had another electrician out who totally messed my electrics up .but Steve sorted it out so it’s all safe .and done it quickly so was only charged for an hours work .will always phone on Steve now .very happy customer.
Our experience with Steve was exceptional. He responded to our cry for help very quickly and fitted us in to his busy schedule the following day. He arrived when he said he would and quickly sorted things out for us. As it happened, he did not have to carry out any work as such and, as a result, he did not charge us a penny. For his speed of service alone we give him 5 stars and he is at the top of our list to call on, should we ever require any "real" electrical work to be carried out in the future. We will also recommend him to anyone we know who needs an electrician.
Steve has now completed the work, first class service.
an amazing service. Steve was able to solve my electrical problems so quickly without fuss or expense.a great service from start to finish .I was so grateful.
We had several small electrical replacement fittings to do around the house.Steve was excellent at communicating, gave a great quote, turned up on time and completed the work quickly and cleanly. Will always use from now on and would thoroughly recommend.
Steve was fantastic from initial call to installing a new shower fan he was both courteous and professional and knew his stuff complete expert! I would highly recommend him and will definitely use him again it was a pleasure to do business with him.
If you are not happy, we will work closely with you and your expert to make things right.
The simple answer is no. They only charge for work carried out.
Steve and his team will come round and look at the work you need doing and give you a quote free of charge. There is no obligation to use them after they have been round. It’s just the best way for them to see the work you wish to have done and give you an accurate price.
Yes. Steve and his team are fully qualified and up to date with the very latest electrical certifications. They are NICEIC approved and certified that confirms they have been tested and comply with all government standards so you can be assured all your domestic or commercial work will be carried out to the highest standards and to building regulation.
Typically Steve and his team try to see you within 24 hours. Often if you call in the morning they can come round as soon as that evening. It just depends on the time and day you call. If you have an emergency they can prioritise and see you quicker.
If you request for them to come round to quote the work you require doing, it does not obligate you to use them in any way.
They simply offer this as a free service to introduce themselves, give you a pin point estimate and let their expertise and price speak for themselves.
All work carried out by SM Electrical is covered by NICEIC’s 6 years warranty. Also if they supply any parts the manufacturers warranty will be passed onto you and they will replace/fix any component or fixing in the unlikely event quality issues arise whilst it is under manufacturer warranty plus their labour will be free of charge to do this for the first year.
My Trusted Expert make it easy to find the best local service experts in your area that have already been vetted and certified by us to guarantee you’ll receive quality products, a professional service and at the right price so you don’t have to waste hours searching hoping to find someone you can trust.
Absolutely! You can ask us any question you want through our live chat which you’ll find at the bottom right of every page or you can send us a message through our contact page.