Finding a good quality electrician is hard to come by these days. Knowing if they’re even qualified to carry out the work, are reasonably priced, fully insured and will turn up when you need them most are constant concerns we all have.
That’s why at My Trusted Expert we’ve made it our mission to find the one truly exceptional and trusted electrician per town that ticks all the right boxes and are up to date with the very latest regulations to make sure your job goes as smoothly as possible.
They go through our thorough qualification process to make sure they meet all our expectations which only 5% succeed and once they become our expert we constantly monitor them to ensure they are always delivering to highest possible standards.
All our electricians are both these things so are fully qualified.
This guarantees all work carried out will meet the UK national standard, BS 7671 (requirements for Electrical Installations) which ensures your electrics are installed safely and correctly.
Plus once the work is finished you’ll receive an Electrical Installation Certificate or Minor Work Certificate that confirm the work carried out meets BS 7671 as well as a Building Regulations Compliance Certificate to confirm the work meets Building Regulations.
By law, all homeowners and landlords must be able to prove that all electrical work meets Part P, or they will be committing a criminal offence. Local authorities can make you remove or alter the work if it doesn’t meet building regulations.
Also when using a non-registered or certified electrician you are responsible for contacting your local-authority building control regarding your electrical work which does incur a fee whereas by using a certified electrician they take care of all this for you.
Many electricians charge a flat rate call out charge regardless if they fix your problem or not.
We don’t feel this is right. Why should you have to pay someone to come round and potentially leave you in the same position as you were before they even arrived. It’s not right.
That’s why we’ve made sure all our electricians do not charge a call out fee.
Meaning, they’ll come round to have a look at your problem and if they can fix it they’ll let you know the price to do it and its up to you if you’d like them to go ahead but if they can’t they’ll tell you there and then and you won’t be charged.
The only exceptions to the rules are for emergency late night call outs. Meaning, if you need someone round at midnight and when you actually want to hire them to check if you have any electrical faults.
Apart from these exceptions you should never have to pay a call out fee when using our electrician experts.
Electricians, plumbers, roofers, builders or any type of company that conducts work in a home or commercial space for that matter is required to have Public Liability Insurance.
This covers property related things like a broken window or any damage to your home by the company’s employees. Meaning, if they accidentally damage your ceiling while fitting your new spot lights or worst drill through a water pipe and flood a room, their insurance will cover the cost to put it right and not you or your home insurance.
If the electrician company you use doesn’t have this in place you put yourself and family dangerously at risk should something happen while they work in your home.
That’s why ALL our electricians have a minimum £2 Million Public Liability to ensure your safety.
To verify they have this type of cover, all our electricians have to provide us with their certificate or letter of acknowledgement by their insurer before they become our expert to prove they have public liability insurance.
Believe it or not, there is no law that requires an electrician to warranty their work for more than 30 days.
However, we believe warranties should be an essential part to any electrical job.
Electricians committed to quality workmanship and customer satisfaction should warranty their work for longer which is why we personally only accept electricians who offer a minimum of one year warranty on all their electrical work.
Plus when supplying a product/part they’ll warranty they’ll work for the whole duration of the manufacturer warranty for the part. Meaning, they’ll come out and fix/replace any part free of charge during the warranty period.
This way you’ll have the confidence of knowing you’re electrical work is being done properly and be assured if any problems do occur, it won’t cost you anything.
Couldn’t be more delighted! Absolutely amazing job. 5* service throughout, very professional and work completed to an extremely high standard. Great value - have now booked for a re-wire. 🙂
Having him back fro more work. Great work and a great team of people. Would recommend them 100%
Professional in every way A great company to have in your home Will use again for sure.
A thorough job advising on safety throughout. Plugs were replaced and added, a new consumer box fitted and later re-wiring of all our lights. I wouldn’t hesitate in recommending this company for any electrical services.
Vinny arrived on time and provided a thorough electrical check which we were very happy with. Would highly recommend his work and wouldn't hesitate to get him back again.
I’m very pleased with the job that Mr Electric did for me Highly recommend them five star rating.
Vinnie is a genuine guy. Fitted external lights and external socket, no problems. Would highly recommend.
Very competitive price for fitting kitchen out with LED spot lights. Would highly recommend.
At Toad Hall we rely on swift responses to issues reported. In the time that we have worked with Milestone we have always found their communication and response time excellent, follow up paperwork is provided on completion of any work undertaken and we would have no hesitation in recommending there services.
I engaged Milestone for electrical work in my commercial office and was very impressed with the all round service. From scoping out the requirement to completing the work, everything was conducted in a very professional manner. I would not hesitate in recommending their services to those seeking any type of electrical work.
Had a lot of work done and couldn’t fault the service. Top job done and very helpful understanding, will have them back again anytime.
Dan showed up bang on time and fit us in on short notice. He worked very hard throughout the day and put up our lights beautifully. He also ran out to get me some new dimmer switches and our place now looks amazing. 5/5!
As a small general builder working on small extensions and conversions it is crucial to have contractors that are reliable, Starks electrical certainly fit that category. Working in people’s properties a pre-requisite is personable, clean, presentable a high quality of work and attention to detail. Starks electrical tick all those boxes.
We have always found Russell extremely professional & immediately responsive dealing with any electrical issue. We would have no hesitation in recommending him.
Russ and the team are extremely professional and friendly, they completed all works on schedule and on budget. We will definitely be using them again.
Professional, punctual, polite and very fairly priced for a really good job done. The operative explained fully the whys and wherefores of what they were doing. Excellent.
Needed a Hob installed very close to Christmas, Starks Electrical fitted us in so a big thank you for that, very professional team, experienced, knowledgeable and courteous, even took their boots off, highly recommend and will be using again.
Excellent service again from Russ prompt and great workmanship.
Russell and his team showed that the customer is the main priority even when the project changed part way through and the time needed was readily given to keep on track
I contacted Starks on personal recommendation from a friend who had used them and we were very pleased with the outcome. They dealt with a realtively minor set of adjustments to switches and sockets but did so with a really helpful, knowledgeable and friendly approach. We will definitely use them for any future electrical work.
If you are not happy, we will work closely with you and your expert to make things right.