Finding a good quality electrician is hard to come by these days. Knowing if they’re even qualified to carry out the work, are reasonably priced, fully insured and will turn up when you need them most are constant concerns we all have.
That’s why at My Trusted Expert we’ve made it our mission to find the one truly exceptional and trusted electrician per town that ticks all the right boxes and are up to date with the very latest regulations to make sure your job goes as smoothly as possible.
They go through our thorough qualification process to make sure they meet all our expectations which only 5% succeed and once they become our expert we constantly monitor them to ensure they are always delivering to highest possible standards.
All our electricians are both these things so are fully qualified.
This guarantees all work carried out will meet the UK national standard, BS 7671 (requirements for Electrical Installations) which ensures your electrics are installed safely and correctly.
Plus once the work is finished you’ll receive an Electrical Installation Certificate or Minor Work Certificate that confirm the work carried out meets BS 7671 as well as a Building Regulations Compliance Certificate to confirm the work meets Building Regulations.
By law, all homeowners and landlords must be able to prove that all electrical work meets Part P, or they will be committing a criminal offence. Local authorities can make you remove or alter the work if it doesn’t meet building regulations.
Also when using a non-registered or certified electrician you are responsible for contacting your local-authority building control regarding your electrical work which does incur a fee whereas by using a certified electrician they take care of all this for you.
Many electricians charge a flat rate call out charge regardless if they fix your problem or not.
We don’t feel this is right. Why should you have to pay someone to come round and potentially leave you in the same position as you were before they even arrived. It’s not right.
That’s why we’ve made sure all our electricians do not charge a call out fee.
Meaning, they’ll come round to have a look at your problem and if they can fix it they’ll let you know the price to do it and its up to you if you’d like them to go ahead but if they can’t they’ll tell you there and then and you won’t be charged.
The only exceptions to the rules are for emergency late night call outs. Meaning, if you need someone round at midnight and when you actually want to hire them to check if you have any electrical faults.
Apart from these exceptions you should never have to pay a call out fee when using our electrician experts.
Electricians, plumbers, roofers, builders or any type of company that conducts work in a home or commercial space for that matter is required to have Public Liability Insurance.
This covers property related things like a broken window or any damage to your home by the company’s employees. Meaning, if they accidentally damage your ceiling while fitting your new spot lights or worst drill through a water pipe and flood a room, their insurance will cover the cost to put it right and not you or your home insurance.
If the electrician company you use doesn’t have this in place you put yourself and family dangerously at risk should something happen while they work in your home.
That’s why ALL our electricians have a minimum £2 Million Public Liability to ensure your safety.
To verify they have this type of cover, all our electricians have to provide us with their certificate or letter of acknowledgement by their insurer before they become our expert to prove they have public liability insurance.
Believe it or not, there is no law that requires an electrician to warranty their work for more than 30 days.
However, we believe warranties should be an essential part to any electrical job.
Electricians committed to quality workmanship and customer satisfaction should warranty their work for longer which is why we personally only accept electricians who offer a minimum of one year warranty on all their electrical work.
Plus when supplying a product/part they’ll warranty they’ll work for the whole duration of the manufacturer warranty for the part. Meaning, they’ll come out and fix/replace any part free of charge during the warranty period.
This way you’ll have the confidence of knowing you’re electrical work is being done properly and be assured if any problems do occur, it won’t cost you anything.
I am delighted to report that Ben Patterson responded to our initial enquiry very promptly, we required the replacement of three kitchen appliances, an integrated cooker hood/extractor fan, an Xpelair extractor and a light fitting. Ben visited last week to discuss our requirements and we agreed to source the appliances and he gave us an acceptable quote to complete the installation. The work was carried out on Tuesday this week and we are very happy with the outcome. Ben has been very easy to deal with and has always responded promptly to our calls. The work was carried out efficiently and we would use Ben again and recommend him to friends and family.
I used Dan Williams. Couldn’t ask for better service. He called back arranged a date and cost . Turned up to the job at the time agreed . Done the job no problem. Came back to do some extra work. Always on time price as agreed no hidden extras. 100% happy with the jobs . Would highly recommend his service. Thanks again Dan.
Just phoned and described my electricial problem. He analysed the problem on the phone and I'm back on the grid! I will have no hesitation to use him in the future. Brilliant THANK YOU SO MUCH
The job was done very professionally and nothing was too much trouble good communication and thoroughly reliable to deal with would definitely recommend
Reliable, good price and professional at his job, would recommend him anytime.
I would strongly recommend Tom to solve your electrical needs. He is very pleasant and reliable and will take great pains to see that the job is done to your satisfaction.
Done my kitchen lights for me, good prices too. Well recommended
Has done two jobs for my mother. Excellent service- punctual, friendly, professional and good value for money. Would definitely recommend.
Very helpful indeed when I had smoke coming out of my extractor. Absolutely perfect
Would recommend Tony 100% could not fault him or his efficiency found the fault and repaired it no problem for me.
Tony responded promptly the day I called him when we had a problem with our dated fuse box. Tony found a solution to our problem, returned the next day, and quickly carried out repair and rerouting of electrics. Tony was courteous and explained each stage of the work so it was easy to understand. Highly recommended and wouldn't hesitate to call in future.
I called Safespark this morning after being let down by somebody else. Straightaway, I was told I would get my oven and hob fitted today and given a time. The two guys arrived as promised, even took their shoes off ! The job took longer than first thought due to having to cut more worktop, so paid them a little more than quoted but more than happy to do so. Reliable very friendly and great job. Thankyou so much, we can eat a proper dinner tonight ! Will highly recommend this company
Robert was able to fix my DIY disaster and had my new light on within 30 minutes. Highly recommended.
A thousand thanks to Dan! When the RCD kept tripping this afternoon, leaving me with no power on the ground floor and kitchen, I called him and he was here within 20 minutes! In half an hour he examined every socket on the ground floor and discovered a serious fault in one of them, which he put right. All is now working ok thanks to Dan! I can not recommend him too highly and the next time I need an electrician it will be him I call first. Thank you Dan!
Excellent service. Turned up on time despite working really late the previous day. All problems resolved efficiently, even reduced my bill as the parts were cheaper than anticipated. Good tradesman and a nice guy.
Steve was fantastic from initial call to installing a new shower fan he was both courteous and professional and knew his stuff complete expert! I would highly recommend him and will definitely use him again it was a pleasure to do business with him.
Dan came fixed our problem promptly ,really nice person ,highly recommend and certainly would use again.
Great service. Called, booked work for two days later (on a Saturday), on time, as quoted and beaut work. Have booked for further work to be done. So good to be able to support a local business. Brilliant job, very happy.
We had several small electrical replacement fittings to do around the house.Steve was excellent at communicating, gave a great quote, turned up on time and completed the work quickly and cleanly. Will always use from now on and would thoroughly recommend.
Absolutely superb and lovely man. I called him yesterday evening on behalf of an elderly relative who had no power and he dropped everything and went immediately sorting the problem and giving her reassurance. Absolutely superb!
If you are not happy, we will work closely with you and your expert to make things right.