Finding a good quality tree surgeon is hard to come by these days. Knowing if they’re even qualified to carry out the work, are reasonably priced, fully insured and will turn up when you need them are constant concerns we all have.
That’s why at My Trusted Expert we’ve made it our mission to find the one truly exceptional and trusted tree surgeon per town that ticks all the right boxes and are up to date with the very latest regulations to make sure your job goes as smoothly as possible.
They go through our thorough qualification process to make sure they meet all our expectations (which only 5% succeed) and once they become our expert we constantly monitor them to ensure they are always delivering to highest possible standards.
Some tree surgeons charge a flat rate call out charge regardless if carry out the work or not.
We don’t feel this is right. Why should you have to pay someone to come round and have a look at the work you need doing. It’s not right.
That’s why we’ve made sure all our tree surgeons do not charge a call out fee.
Meaning, they’ll come round to have a look at the work you need doing and let you know the price to do it and its up to you if you’d like them to go ahead so if you don’t want them to carry out the work for whatever reason then you won’t be charged for their visit.
Tree Surgeons, plumbers, roofers, electricians or any type of company that conducts work in a home or commercial space for that matter is required to have Public Liability Insurance.
This covers property related things like a broken window or any damage to your home by the company’s employees. Meaning, if they accidentally damage your roof while cutting down your tree or worst a log falls on your car, their insurance will cover the cost to put it right and not you or your home insurance.
5If the tree surgeon company you use doesn’t have this in place you put yourself and family dangerously at risk should something happen while they work in your home.
That’s why ALL our tree surgeons have a minimum £5 Million Public Liability to ensure your safety.
To verify they have this type of cover, all our tree surgeons must provide us with their certificate or letter of acknowledgement by their insurer before they become our expert to prove they have public liability insurance.
Believe it or not, there is no law that requires a tree surgeon to guarantee their work for more than 7 days.
However, we believe guarantees should be an essential part to any job.
Tree Surgeons committed to quality workmanship and customer satisfaction should guarantee their work for longer which is why we personally only accept tree surgeons who offer a minimum of 30 days on all their work.
Meaning, they will work until you are 100% happy with the job they have done for a full 30 days and if after this time you are still not happy they will not charge you for the work.
This way you’ll have the confidence of knowing you’re work is being done properly and be assured if any problems do occur, it won’t cost you anything.
If you are not happy, we will work closely with you and your expert to make things right.