Frequently Asked Questions About Our Electrician
Does your electrician charge a call out charge?
The simple answer is no.
Mark and his team will come round and have a look at the work you need doing and give you a quote free of charge. There is no obligation to use them after they have been round. It’s just the best way for them to see the work you wish to have done and give you an accurate price.
Is your electrician fully qualified?
Yes. Mark and his team are fully qualified and up to date with the very latest electrical certifications. They are ELECSA Approved and Part P Certified that confirms they have been tested and comply with all government standards so you can be assured all your domestic or commercial work will be carried out to the highest standards and to building regulation.
How quick can your electrician come out and see me?
Typically Mark and his team try to see you within 24 hours. Often if you call in the morning they can come round as soon as that evening. It just depends on the time and day you call. If you have an emergency they can prioritise and see you immediately.
If I request them to come round do I have to use your electrician?
If you request for them to come round to see the work you require doing, it does not obligate you to use them in any way.
They simply offer this as a free service as a way to introduce themselves, give you a pin point estimate and let their expertise and price speak for themselves.
What is your electrician warranty on their work?
All work carried out by Mark and his team is covered by ELECSA 6 years warranty. Meaning, they will replace/fix any component or fixing free of charge in the unlikely event that quality issues arise.
Who are My Trusted Expert?
My Trusted Expert make it easy to find the best local service expert in your area that have already been vetted and certified by us to guarantee you’ll receive quality products, a professional service and at the right price so you don’t have to waste hours searching hoping to find someone you can trust.
I have other questions about your expert, can you help?
Absolutely! You can ask us any question through our live chat which you’ll find at the bottom right of every page or you can send us a message through our contact page.
I'm don't live in Rochester! Do you have another expert near me?
Yes. We have electrician experts all over the UK which you can find by going to our local electrician finder page here.