Down 2 Earth Electrics
We only recommend one electrician in Rochester, Kent and Mark Turner’s company came top in our checks for workmanship, value for money and reputation in the area.
With 20 years experience they were one of the few companies in Rochester who are ELECSA qualified and Trading Standards Approved so are up to date with the latest technologies and improvements happening in the electrical industry whilst keeping to the old fashioned values of great customer service.
Whether you need something as simple as your cooker installed, a few spot lights fitted, your fuse box replacing, or need something a little more complex like a full rewire. Mark and his team have the electrical expertise to deliver on the job without you experiencing the typical hiccups, problems and headaches most homeowners go through.
They do not have a call out charge so you are only charge for work carried out. They also offer free appointments where they come round to your home, speak with you and advise you on your electrical work free of charge and without any obligation.
Prompt arrival, friendly, helpful, job completed, excellent service, good price, would use mark from down to earth electrics again..brilliant service.
Called Mark just before Xmas to deal with our cooker. He came early the next day and cooker functional for the Silly season!!. I thoroughly recommend him.
Mark had his work cutout for himself with this job, the wiring was in such a mess. I think he could have done with a holiday halfway through, but to his credit he didn't let us down and he finished the job. With our thanks.
I would recommend this company, they were professional from start to finish, Mark was friendly and approachable.
Job well done even changed a few light fixtures and put in a different place just did job to a high standard with no problems. Mark Explains what he will do and gives you feed back, he will also go over the job again to explain so there are no issues. 10/10 for me
Excellent service from Mark. A very competent and professional manner and would recommend without hesitation.
As always, Mark is professional, friendly and efficient. I have always been delighted with the electrical work he has carried out for me. This time he replaced old security lights outside my home with new LED ones. He also removed some old wiring from the property as well as replacing the batteries in the smoke alarms. I would not hesitate to call him when any electrical work is needed and I highly recommend him and his work
Excellent workmanship. Prompt, reliable, efficient. Even took the trouble to shop for correct bulb when we discovered we'd purchased the wrong one! Would highly recommend.
Upon first contact over the phone, and after describing the situation and potential danger, Mark made sure he could get to us as soon as possible. Mark was on time, of tidy/professional appearance and was respectful to my property. I noticed he carried out safety processes before commencing the work. Once completed, Mark educated me on the issue and potential dangers which should be looked at, which I really appreciated. The charge was very reasonable too. I would definitely recommend this company and will use again in the future.
If you are not happy, we will work closely with you and your expert to make things right.
The simple answer is no. They only charge for work carried out.
Mark and his team will come round and look at the work you need doing and give you a quote free of charge. There is no obligation to use them after they have been round. It’s just the best way for them to see the work you wish to have done and give you an accurate price.
Yes. Mark and his team are fully qualified and up to date with the very latest electrical certifications. They are ELECSA approved and Part P certified that confirms they have been tested and comply with all government standards so you can be assured all your domestic or commercial work will be carried out to the highest standards and to building regulation.
Typically Mark and his team try to see you within 24 hours. Often if you call in the morning they can come round as soon as that evening. It just depends on the time and day you call. If you have an emergency they can prioritise and see you quicker.
If you request for them to come round to quote the work you require doing, it does not obligate you to use them in any way.
They simply offer this as a free service to introduce themselves, give you a pin point estimate and let their expertise and price speak for themselves.
All work carried out by Down 2 Earth Electrics is covered by ELECSA’s 6 years warranty. Also if they supply any parts the manufacturers warranty will be passed onto you and they will replace/fix any component or fixing in the unlikely event quality issues arise whilst it is under manufacturer warranty plus their labour will be free of charge to do this for the first year.
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Absolutely! You can ask us any question you want through our live chat which you’ll find at the bottom right of every page or you can send us a message through our contact page.