Expert Roof Care
We only recommend one roofer in Guildford, Surrey and Mark Dawes’s company came top in our checks for workmanship, value for money and reputation in the area.
With 20+ years experience they were one of the few companies in Guildford who specialise in roofing and are up to date with the latest improvements happening in the roofing industry whilst keeping to the old fashioned values of great customer service.
Whether you need something as simple as a few tiles replaced, your roof repointing, or need something a little more complex like a complete new roof. Mark and his team have the roofing expertise to deliver on the job without you experiencing the typical hiccups, problems and headaches most homeowners go through.
They also offer emergency repair service as well as offer free appointments where they come round to your home, speak with you and advise you on your roofing work free of charge and without any obligation.
Mark did a great job and handled everything professionally- wasn’t the cheapest but price was reasonable . A proper quote rather than a verbal estimate. Will definitely definitely use him again.
I made contact with Mark after suffering roof damage during the recent storms. I was asked to send a photo of the damage and he responded with an estimate, which I accepted. Within two days he came as promised and made a very good repair to damaged roof tiles. My neighbours all agree that his work looks excellent.
Fantastic service, we had an emergency that although couldn’t be fully resolved immediately, they made sure it was watertight in the meantime. Now the job is finished and I am so pleased. Would recommend these experienced knowledgeable and nice guys to any one for their services. Thanks!
The service from Mark was first class. We received a quote for the repair work required as a result of storm Eunice the same day I requested his roofing repair service. He visited and completed the necessary work the next day.
100% happy . Mark and Ashley were excellent very fast responding to our call after storm Eunice . They have high standards of workmanship are trustworthy and friendly deserve all praise given. Will be our chosen business for any future work.
Expert Roof Care made the time to come out and inspect the bay roof which had leaked in the previous night following a heavy storm. He explained that it needed a repair not a replacement and set to work straight away. They explained very clearly what needed doing and the the cost involved, which was very reasonable. We were very relieved to say the least, having assumed the roof might need a very costly replacement. We would have been none the wiser had someone confirmed our worse fears. Expert Roof Care were very honest and helpful and even troubled to advise us on how to make good the damage to the inside decoration. We would not hesitate to use Expert Roof Care again and can recommend him without reservation.
Saved me from a real emergency. Great care from start to finish. Would highly recommend.
Called on Monday afternoon, Toby came out the next morning and my roof leak was sorted in the afternoon by Mark and Shaun, Thankyou guys for such great service and the price was good too.
From the first phone call to the follow up calls after the work was completed such a professional team . I can happily recommend to any one looking to have work done.
Really happy with company, great bunch of lads to deal with really good quality of workmanship
Im a builder and have used Expert Roof Care several times and can recommend
Quite pleasant to deal with, very clean and tidy, pleased with the work and price. I have already recommended to friends.
I had Expert Roof Care in to re set my ridge tiles. Couldn’t have been more happier with the outcome!
If you are not happy, we will work closely with you and your expert to make things right.
The simple answer is no. They only charge for work carried out.
Mark and his team will come round and have a look at the work you need doing and if they cannot fix the work you will not be charge. They will give you a price and it is entirely up to you if you wish to use them going forward. There’s no obligation of any kind. It’s just the best way for them to see the work you wish to have done and give you an accurate price.
Yes. Mark and his team have been fixing and repairing roofs for over 20+ years. Mark has a huge amount of knowledge and experience dealing with pretty much any roofing issue so you can rest assured you can ask him anything and he’ll be able to help.
No matter if it is a simply job of replacing some broken tiles or a more complex job like a roof extension. Ashley will be able to advise you on the best option to take to make sure your roof is constructed properly and to regulation.
Typically Mark and his team try to see you within 24 hours. Often if you call in the morning they can come round as soon as that evening. It just depends on the time and day you call. If you have an emergency they can prioritise and see you quicker.
If you request for them to come round to quote the work you require doing, it does not obligate you to use them in any way.
They simply offer this as a free service to introduce themselves, give you a pin point estimate and let their expertise and price speak for themselves.
All work carried out by Expert Roof Care comes with a warranty.
You’ll get 5 years warranty on large repair work fulfilled by them and up to 10 years warranty when getting a complete new roof.
Meaning, whatever happens they’ll replace any tile or fix any problem free of charge in the unlikely event that quality issues arise from the work they have carried out while under their warranty.
My Trusted Expert make it easy to find the best local service experts in your area that have already been vetted and certified by us to guarantee you’ll receive quality products, a professional service and at the right price so you don’t have to waste hours searching hoping to find someone you can trust.
Absolutely! You can ask us any question you want through our live chat which you’ll find at the bottom right of every page or you can send us a message through our contact page.