CASE STUDY: SP Test & Inspect

One Client Has Resulted In Over £30,000 Worth of Business

22 Calls in 7 Days

SP Test & Inspect is a small family-run business that primarily services domestic customers. Before working with My Trusted Expert, Tony had tried many online platforms to promote his services but grew tired of the constant battle of these platforms charging him and not delivering on any results and just exploiting local tradespeople rather than helping them grow so he wanted a more personal approach with a company who would help him grow his business.

Since working with My Trusted Expert, SP Test & Inspect has experienced extraordinary growth in their business. In one month they received 31 new appointments which has generated so far in 24 new jobs with one being a contract worth over £30,000 of business. However, for Tony, the more important number for him is he now has 24 new customers, which will produce additional work and referral work worth thousands more to him.

SP Test & Inspect wanted someone who could help them grow their customer base consistently and this was why they ultimately decided to work with My Trusted Expert because they only worked with one electrical company in the area and worked solely on a per appointment basis, which made Tony feel he had a company vested in him and his company on growing.

I'm very pleased with the way things have turned out, to date I've had 31 genuine appointments. 18 of which I've actually had income from straight away, with a further 6 who have agreed to the work, giving a total of 24 new customers. In monetary value it works out at £1900 actual profit for me. But that doesn't include additional work and referrals which for these recent enquiries adds an additional grand or so in turnover for me!!!! Just want to let you know a little secret! I know the value of the referral/repeat business side of this arrangement. One of the people you had put me in contact with has so much work for me I've been struggling to cope with the rest of the enquiries you're providing me with. That one person, has resulted in over £30,000 worth of business for me!! Now I call that a RESULT!!!! So for the small jobs where I can only make £30 or so. I'm prepared to take the hit, cos I know If I do a good job there will be further business. As far as I'm concerned your business model as a tradesman's referral website is far superior to others such as Rated People or MyBuilder. Why? Because you only work with one tradesman in a specific area. As you said, we're partners, the other tradesman's websites don't offer that, keep up the good work!!!!

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